Important Note on Intended Use

Heal Shield boots are designed specifically for equine wound protection and healing support, by keeping flies and debris off wounds.

To ensure product performance and safety

Do’s:

  • Do use boots on clean, dry legs.

  • Do use for turnout, stall rest, and trailering (when appropriate).

  • Do follow all instructions regarding fit and usage time

  • Do remove every 12 hours for inspection of wounds.

  • Do use corn starch baby powder (Coat Defense, or similar powder) for moisture control under boot in humid weather

  • Do use the correct boot for LEFT and RIGHT to ensure correct soft tissue protection.

  • Do close with a little pressure in the strap for a snug, but not tight fit.

    • neoprene is naturally forgiving and has a little stretch; the Velcro straps are also elastic to prevent over tightening with distribution of pressure over the wide neoprene band.

      Do NOTS:

  • Do NOT use in thick mud (Florida wet sand seems ok), deep water, or excessive prolonged wet conditions not recommended.

  • Do NOT Use on untreated or dirty wounds, dirty or wet legs.

  • Do NOT use Improper sizes boot, excessive tightening, boot applied to lose or long-term wear without inspection - designed to be changed or inspected at least every 12 hours.

  • Do NOT use the wrong boot orientation i.e left boot on the right leg.

  • Do NOT allow horses to wear boots for extended periods of time or in hot humid weather (generally longer than 12-14 hours without removing - we use corn starch baby powder in humid weather for moisture control under the boots.

    What Is Not Covered: We cannot accept returns or provide refunds for -

  • Wear and tear from normal use

  • Products returned worn, soiled, or altered

  • Boots damaged by chewing, snagging, or external elements

  • Boots damaged due to misuse,

  • Any injury or worsening of medical condition

    Note: Incorrect use of any boot, fly boot, wound care product or bandage can and may cause sores, soft tissue damage, skin breakdown, skin irritation, or worse. Please use responsibly and appropriately. Consult your vet before using.

    Boot design and intension: These boots are intended for wound care protection, with the assumption the boots are remove frequently, and appropriate wound/skin/leg care is being provided. Intended for in the stall and turn out where you need protection without bandaging, and to help decrease cost of disposable wound care items. NOT intended for general fly protection, worn for extended periods of time.

    Defective Items

    If you believe your item arrived defective or damaged, please contact us within 7 days of delivery with photos and a description. We will evaluate and provide a replacement if applicable.

    Questions:
    If you have any questions regarding the use of or how to use any of our products please reach out. We are happy to help in anyway we can.